Planning Counter Service

For specific entitlement/project inquiries, please contact Project Managers directly. For general assistance or questions, please email ​​​​​​

NOTICE: The Building Assistance Center - Planning Counter will be temporarily closed at the following times:

  • Wednesday, June 19, 2024 - All day closure for Juneteenth holiday

Planning and Envir​onmental Review (PER) public counter services are available Monday through Friday at the Downtown Business Assistance Center (BAC) located at 827 7th Street, Room 102, Sacramento, CA 95814.​​

Pre-Scheduled Appointments are available between 8:30 AM and 12:00 PM on Tuesdays, Wednesdays and Thursdays. 

Schedule an Appointment ​ ​

The online​ appointment system is only for the​ available PER appointment services listed below for properties located in the unincorporated areas of the County.  Please prepare to arrive on time for your appointment. Arrivals later than 5 minutes from the scheduled appointment time are subject to cancellation.

Walk-in hours: 

  • Mornings: Mondays and Fridays between 8:30 AM and 11:30 AM
  • Afternoons: Monday through Friday between 1:00 PM and 4:00 PM (Must be checked in by 3:30 PM).

The BAC receptionist can assist in placing you on the walk-in queue. To ensure same day service, we recommend checking in by 3:0​0 PM. ​Late check-ins may not be able to be accommodated if there are several customers already in the queue. All walk-ins will be served on a first-come, first-​served basis. 

To ensure that other members of the public can be served in a timely fashion, appointments and walk-in services are limited to a maximum of 30 minutes

Counter services available: 

  • General inquiries 
  • Affidavits, including DMV/HUD/ABC sign-offs 
  • Application submittals for the following:
    • ​Administrative permits (Minor Use Permits, Temporary Use Permits​, Certificates of Non-Conforming Use, Zoning Verification Letters, Substantial Compliances, Research Requests, etc.) 
    • Non-discretionary Design Review 
    • Entitlements Non-Administrative (General Plan Amendments, Rezones, Use Permits, Special Development Permits, Tentative Maps, Development Plan Reviews, etc.) ​
    • Pre-application Meetings and Early Community Plann​ing Advisory Council (CPAC) Workshops​ 
  • Planning review of over-the-counter building permit sign-off/review by PER only.  You must have a building permit Control Number (CBNR, CBNC, APPR, MISC, ​etc.) for this type of permit ​

PER Appointments and Serv​​ices Not Listed Above

Many general questions can be answered by reviewing our FAQ page.  Please see our other services listed below:

  • Projects in process that have been assigned a County Control Number: please contact the assigned planner for any questions, to submit additional or requested materials, or to schedule an in-person or remote meeting.  Contact us at (916) 874-6141 if you do not know the planner assigned to your project; a Control Number is needed to determine the assigned planner.
  • ​Tree Permits Submittal procedures and Building Permit Tree Holds ​– visit our Tree webpage or Email
  • ​Water Efficient Landscape Ordinance (WELO) and landscape plans – Email
  • Mitigation Monitoring & Reporting Program (MMRP) – Email​
  • South Sacramento Habitat Conservation Plan (SSHCP) - Email
  • All other inquires and services call (916) 874-6141​​